FAQs
When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
Do you require insurance?
We do require insurance while storing with us, we offer a tenant protection program while storing with us that can be purchased during the time of your rental. If you wish to use your homeowners’ insurance, please provide a copy of your declaration page that states your contents are covered at our facility.
Do I bring my own lock?
We suggest using a round high-security disc lock for securing your unit while storing. We have locks available for sale in the office.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (for example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
Yes, but the lease is month-to-month. There is no long-term commitment.
Do you have climate controlled units?
No, we do not have climate controlled units at this facility. We offer a wide range of ambient storage units with drive up access.
How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
What forms of payment do you accept?
We accept checks, money orders, American Express, Visa, Mastercard, Discover, and ACH Bank Debit.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 10-day written notice before you move out.
Do you sell boxes and storage supplies?
Yes. We sell many various types of moving supplies in our office.
How do I know how much storage space I will need?
You can use our size guide below the FAQs on our website or feel free to call our manager for assistance.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item. We do allow vehicle storage at this time.
Do you have hand carts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in or out of your unit.